One conversation
See what the patient is asking for.
Keep inbound replies, outbound messages, and delivery status organized with the patient context your team needs instead of treating every text as an isolated notification.
Dental patient texting
Keep patient conversations connected to the schedule.
Baya brings two-way texting and online scheduling requests into the same workspace, so your front desk can respond with the context needed to take the next step.
THURSDAY, SEP 17Practice schedule
ConnectedDowntownAll providersAll operatories
Dr. Shah · Op 1Maya R.Recall · 60 minEli W.New patient · 90 min
Jordan, RDH · Op 2Noah B.Prophy · 60 minBest-fit opening10:30 AM · 60 min
Two-way text conversations Message delivery status Appointment details in reach
Illustrative workflow · fictional patient details
A connected front desk
Keep the patient message close to the scheduling decision.
See patient replies, message delivery status, and appointment details in one place.
Built around scheduling
Turn a patient reply into a scheduling decision.
Patient communication sits alongside online scheduling requests and the appointment book, helping staff connect a question or reply to the appropriate next step.
Team coordination
Keep your team informed and in control.
Your team can see the conversation, review the request, and confirm the appointment in one coordinated process. Your practice management system maintains the appointment book and patient record.
Designed for dependable scheduling
Patient communication the team can act on.
Staff-reviewed changes
Your team previews and confirms the next step.
Current availability
Baya checks the schedule again before an update.
Visible activity
See who changed an appointment and when.
Common questions
How does texting work inside Baya?
Does Baya support two-way texting?
Yes. Baya stores outbound messages, inbound replies, delivery states, and conversation history in the practice workspace.
Is texting separate from online scheduling?
They are connected in Baya, so the team can manage patient conversations and appointment requests with shared context.
Is Baya a replacement for our PMS messaging tools?
Baya is a front-desk scheduling and communication workspace that works alongside the PMS. Whether it replaces a specific tool depends on your current workflow.
See it with your schedule