Capture the opening
Keep the details of every opening together.
Keep the appointment, timing, provider, operatory, and cancellation context together so the team can understand the opening and act on it.
Dental cancellation fill software
Put unexpected openings back to work.
Baya keeps canceled appointments organized and surfaces compatible patients from the ASAP list so your team knows who to contact when an opening appears.
THURSDAY, SEP 17Practice schedule
ConnectedDowntownAll providersAll operatories
Dr. Shah · Op 1Maya R.Recall · 60 minEli W.New patient · 90 min
Jordan, RDH · Op 2Noah B.Prophy · 60 minBest-fit opening10:30 AM · 60 min
Organize schedule gaps Review compatible patients Track appointment activity
Illustrative workflow · fictional patient details
A connected front desk
Know who to contact when a cancellation opens up.
Understand the open time, review compatible patients, and keep the team’s follow-through organized.
Find compatible patients
Match your ASAP list to the opening.
Baya ranks patients whose needs and preferences fit the opening, giving staff a focused list to review instead of requiring a manual scan of every ASAP entry.
Keep the record clear
Make schedule activity visible to the team.
See appointment updates and any changes that need attention in one activity history. Your team can follow the work while the practice management system maintains the appointment book.
Designed for dependable scheduling
A clear plan for last-minute cancellations.
Staff-reviewed changes
Your team previews and confirms the next step.
Current availability
Baya checks the schedule again before an update.
Visible activity
See who changed an appointment and when.
Common questions
How does cancellation fill work?
Does Baya automatically book patients into canceled slots?
No. Baya surfaces compatible patients for staff review. Your team controls outreach and appointment confirmation.
Does Baya use our ASAP list?
Yes. The cancellation-fill workflow reviews compatible patients from the practice’s ASAP list against the open schedule gap.
Can the team see what changed?
Yes. Baya keeps schedule updates, connection details, and activity history visible so the team can see who made each change.
See it with your schedule