Make it easier for patients to request an appointment.
Offer a guided scheduling experience on your website or a dedicated page, with visit details and time preferences ready for your team to review.
Baya · Front desk workspace
THURSDAY, SEP 17Practice schedule
Connected
DowntownAll providersAll operatories
Dr. Shah · Op 1Maya R.Recall · 60 minEli W.New patient · 90 min
Jordan, RDH · Op 2Noah B.Prophy · 60 minBest-fit opening10:30 AM · 60 min
Available beyond office hours Guided appointment requests Your team confirms each visit
Illustrative workflow · fictional patient details
A connected front desk
Easy for patients to request. Clear for your team to confirm.
Collect a useful request, match it to the schedule, and keep staff involved before confirmation.
Meet patients online
Turn interest into a clear appointment request.
Patients can start when it is convenient for them, share what kind of visit they need, and choose preferences through a focused experience built around dental scheduling.
Example workflowA patient visits your website after the office closes. They share their reason for a visit and preferred times, giving your team a request to review when the office reopens.
Search availability
10:30 AMThursday, September 17Best fit
1:00 PMFriday, September 18
Two ways to start
Use your website or share a scheduling link.
Embed the conversational Baya widget on your current website or send patients to a branded scheduling page from search, social profiles, email, or text.
Patient requestNew patient appointmentOpen
Morning works best for me. Is Dr. Shah available?
Matched openingThu · 10:30 AM
Keep the team involved
Give staff the request before the schedule changes.
Baya checks available times and sends the request to your front desk for review. Your team remains in control, with a final availability check before an appointment update.
Example workflowA patient asks for a morning visit. Staff review the request, check the appointment details, and confirm an appropriate opening. Submitting a request is not a confirmed appointment.
OPEN SCHEDULE GAP10:30–11:30 AMDr. Shah · Operatory 2
AAvery M.Strong fit
JJamie R.Good fit
Designed for dependable scheduling
Convenience for patients. Control for the practice.
Staff-reviewed changes
Your team previews and confirms the next step.
Current availability
Baya checks the schedule again before an update.
Visible activity
See who changed an appointment and when.
Common questions
How are online requests handled?
Can patients book without calling the office?
Patients can submit an appointment request online. Your team reviews the request before it is confirmed.
Can online scheduling be added to our existing website?
Yes. Baya includes an embeddable scheduling widget as well as a dedicated scheduling page you can share anywhere.
Does it connect to the practice schedule?
Yes. Through its native Open Dental integration, Baya can search availability and coordinate staff-reviewed schedule updates while Open Dental remains the source of truth.